Shipping & Returns
Postal items are provided by TNT, DPD or DHL
We strive to ship your products within 3 working days after receiving your payment. It can happen that a product is not in stock. In that case you will hear this time and we deliver the product up to 10 days after your payment is received.
As a contribution to the packaging and shipping, we ask a fee. When stating your order you will see exactly what the shipping costs. If the order value is above € 100.00, the shipping is free.
Which provides Direct Product Promotion?
We deliver our products worldwide. If your country is not in the list of shipping countries, please contact our customer service.
You can pay in several ways:. By Ideal, Credit Card, Mister Cash, bank transfer, etc. Click here for more information on the payment methods.
Returns and defects:
Despite the great care we devote to your order, it may happen that an item is defective or you receive the wrong product off your debt. In these cases, you must contact us within 10 days with new new new. That can write via the online ticket system on our website or by writing to:
Direct Product Promotion
Dirck Boutestraat 27
5702 XW Helmond
Unstamped shipments are not accepted. For a quick handling of your complaint, you must include a copy of the invoice and state the reason for the return.